Help Center
Find answers to common questions about WorldPrime.
Getting started
How do I get a tool after purchase?⌄
Your license key and download or access link appear in your account under Orders & Licenses and are emailed to you.
Which tool is right for me?⌄
Use the AI Guide on the home page or contact our team — we'll recommend a tool or bundle for your task.
Do I need an account?⌄
Yes. Licenses are attached to your WorldPrime account so you can always find them again.
Billing & licenses
Are purchases really one-time?⌄
Yes. Every tool is a single one-time payment. Even 1-year licenses are one-time purchases that never renew automatically.
What's the difference between lifetime and 1-year licenses?⌄
Lifetime licenses can be used indefinitely with updates for the current major version. 1-year licenses include 12 months of use, updates and support.
What's your refund policy?⌄
Every purchase has a 14-day money-back guarantee. Contact support within 14 days for a full refund to your original payment method.
How will the charge appear on my statement?⌄
Charges appear as WORLDPRIME.APP.
Security & privacy
Is my data safe?⌄
Accounts are encrypted, payments go through PCI DSS Level 1 providers and we never sell your data.
Do the tools train AI on my files?⌄
No. We only list tools that never use customer data to train AI models.
Can I delete my account?⌄
Yes, from Settings in your account. Deletion is permanent.